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  • If the Law Can Allow Takebacks, Shouldn't it Also Allow Hackbacks?

    Marquette Law Scholarly Commons, 2020-01-01
  • How does digital technology impact on the co-production of local services? Evidence from a childcare experience

    Casula, Mattia; Leonardi, Chiara; Zancanaro, Massimo (2020)
    By combining the academic literature on public administration and public management with that on human–computer interaction, this paper contributes discussions about how digital technology can support the co-creation of public value in co-production activities. The authors examine two case studies of participatory requirements elicitation for a technology used to support childcare services. Digital technology was intended to satisfy ‘ancillary values’, which are the values that support the main value associated with the service and that constrain how the co-production is operated. The authors’ analysis clarifies how the instrumental and the institutional roles of the technology intersect and fulfill each other.
  • Older consumers, digital marketing and public policy: a review and research agenda

    Nunan, Dan; Di Domenico, M. (2019-05-30)
    Addressing the challenges created by rapidly aging populations is a topic of intense interest for marketers, policy makers and researchers. However, relatively little research has been undertaken so far into the ways that older consumers are adopting or rejecting new digital technologies. With shifting economic power and growing digital adoption rates amongst older consumers, understanding how they adopt technology and use digital channels is becoming increasingly important to marketers. In order for marketers and policymakers to fully understand the future shape of a data-driven digital society, research must take more account of its influence across different older generational cohorts. This paper focuses on identifying research gaps across key digital marketing areas in relation to older-age consumers’ adoption and use of digital technology. Through a multidisciplinary review of the literature on aging, using the theoretical lens of generational cohorts, the authors identify key research challenges, opportunities, and implications for both marketers and policy makers.
  • Opening Government : Transparency and Engagement in the Information Age

    ANU Press, 2018
    "Transparency and citizen engagement remain essential to good government and sound public policy. Indeed, they may well be the key to restoring trust in government itself, currently at an all-time low in Australia. It is ironic, then, that this has occurred at a time when the technological potential for information dissemination and interaction has never been greater.
 Opening Government: Transparency and Engagement in the Information Age explores new horizons and scenarios for better governance in the context of the new information age, focusing on the potentials and pitfalls for governments (and governance more broadly) operating in the new, information-rich environment. Its contributors, a range of international and Australian governance academics and practitioners, ask what are the challenges to our governing traditions and practices in the new information age, and where can better outcomes be expected using future technologies. They explore the fundamental ambiguities extant in opening up government, with governments intending to become far more transparent in providing information and in information sharing, but also more motivated to engage with other data sources, data systems and social technologies."

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