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Inclusive E-government: steps towards the E-inclusion of disabled persons in the WWW Age.The Internet has become an omnipresent and integral part of the information society, with an ever increasing role in the delivery of learning, professional industry, recreation and a myriad of other aspects of life. Internet enabled services provided by governments have been identified as possible tools that could help to bridge the socio-economic divide. Sir Berners-Lee’s original vision for the Internet was “humanity connected by technology”. A recent issue of concern worldwide is the growing digital divide for people with disabilities. Thus the e-inclusion of disabled persons should be an integral component of information society strategies. Consequently, legislation and policies have been enacted to guide the roll-out of universally accessible e-government services. However, legislation and policies are not enough without the necessary implementation. This paper assesses South African government legislation and policies aimed at the e-inclusion of persons with disabilities. Using the Web Content Accessibility Guidelines 1.0 published by the World Wide Web Consortium (W3C), we use the South African Revenue Services as a test-bed to assess the accessibility of South African e-government websites. Furthermore, the paper assesses the requisite technologies needed by disabled persons to effectively participate in the WWW era society. In conclusion we advocate for the inclusion of “technical illiteracy” as a disability, and the redefinition of disability in the context of WWW use.
Governmentalities of Gov 2.0Web 2.0 technologies, denoted by their formation of social networks and the co-production of web content by users, have rapidly entered social and economic activities. Internationally, governments are racing to identify ways to utilize Web 2.0 in government. In addition to government reports and taskforces, there is a proliferation of business advice and academic papers variously conceptualizing what so-called ‘Gov 2.0’ might look like. Such deliberations seek to mobilize a range of different political and economic agendas, and as such view government's use of Web 2.0 and associated objectives differently. This paper utilizes a Foucaultian-inspired governmentality analysis to identify the main political discourses and rationalities embedded within government reports, as evidenced in Australia, Canada, the European Union, New Zealand, the UK and the United States. The paper concludes by critically analyzing this Gov 2.0 governmentality and suggesting alternative governmentalities that might be mobilized.
EVALUATING AND RANKING LOCAL E-GOVERNMENT SERVICESThe evolution of E-Government provides the opportunity to explore Information and Communication Technology (ICT) adoption by individuals and organizations. A systematic study of local egovernment has provided important insights into this topic. This research created an in-depth index of the local e-government in Israel, and consequently contributed to the establishment of a theory on ICT acceptance and management. 88 Internet websites of local authorities were evaluated. In an attempt to understand the differences between them, questionnaires and interviews were carried on among managers in local authorities. This study draws a line from the individual's digital literacy to her ability to intuitively accomplish the normative principles of Information Systems (IS) planning and implementation.
The Impact of Contextual Factors on the Implementation of Government E-Strategy in Previously Disadvantaged Areas in Cape TownDespite the fact that it has been established that contextual factors affect implementation of Information and Communication Technology (ICT) projects, there is a dearth of information on how these were addressed in the implementation of the whitepaper on e-education in schools in previously disadvantaged areas in South Africa. This interpretive study, guided by contextual interaction theory, examines the impact of contextual factors in the implementation of ICT in schools in previously disadvantaged areas. The findings show that the implementation context and the history of the implementers and other issues that are in no way related to the implementation process affect the implementation process and outcomes. The results of this study offer those who carry out ICT in education implementation projects in disadvantaged areas in South Africa and similar contexts elsewhere insights into the Information Systems implementation dynamics.
E-Government – A Demand-Side Innovation Policy in RomaniaThe present paper presents with example the actual status of E-Government in Romania. We start with an introduction which presents the importance of government implications in public procurement for innovation with concrete data of government&rsquo;s investments and policies for innovation. In this section we include objectives and prior work. We approach our research by presenting web 2.0 technologies for E-government services with examples from other countries. The article focuses on the actual status of E-government in Romania. The main conclusions of the paper are presented in the end of the article. Our results are summarized in a discussion section. The value and implications of our research is in the area of governmental public sector innovation.