Designing, Authoring, and Implementing Consistent Technical Tests via the Cisco On-Line Testing (COLT) Tool
AbstractHave you faced the challenge of establishing a sound Level-2 (testing for knowledge) plan for your team or organization? If yes, this case study from a training team in Cisco may provide insights on how to establish a sound process in your team. The session includes an overview of how the Customer Advocacy Training team in Cisco designed and reviewed versions of test questions for its ongoing technical bootcamp training offerings. This session will also discuss several question authoring and assessment implementation challenges that were faced by the CA Training team. The Cisco Online Testing Tool (COLT) (where the questions are stored, published, and mined for testing and reports) will also be show-cased among attendees. Participants will be provided a handout of question authoring tips created by the authors.