Information Technology and Libraries is a refereed journal published quarterly by the Library and Information Technology Association (LITA), a division of the American Library Association. It publishes material related to all aspects of information technology in all types of libraries. Topic areas include, but are not limited to, library automation, digital libraries, metadata, identity management, distributed systems and networks, computer security, intellectual property rights, technical standards, geographic information systems, desktop applications, information discovery tools, web-scale library services, cloud computing, digital preservation, data curation, virtualization, search-engine optimization, emerging technologies, social networking, open data, the semantic web, mobile services and applications, usability, universal access to technology, library consortia, vendor relations, and digital humanities.


The library contains articles of Information Technology and Libraries as of vol. 3(1970) no. 2 to current.

Recent Submissions

  • We Can Do It for Free!

    Suni, Karin; Brown, Christopher (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    The Free Library of Philadelphia’s online patron engagement has been continuous during the COVID-19 pandemic. The Special Collections Division rushed to generate substantial and engaging online programming using a variety of freeware systems so as not to burden our overworked IT department. We built a sustainable, flexible repository that is populated with videos, podcasts, games, exhibitions, and other activities which can be accessed by patrons of all ages and learning needs. The process has generated opportunities for our staff to interact in new and exciting ways with patrons as programming needs evolve. The model is easily adapted for other groups and institutions and may be a beneficial tool for library workers looking to promote online content. The repository can be found at
  • Peer Reading Promotion in University Libraries

    Jiang, Yiping; Chi, Xiaobo; Lou, Yan; Zuo, Lihua; Chu, Yeqi; Zhuge, Qingyi (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    University libraries use social networks to promote reading; however, there are challenges to increasing the use of these library platforms, such as poor promotion and low reader participation. Therefore, these libraries need to find ways of dealing with the behavior characteristics of social network readers. In this study, a simulation experiment was developed to explore the behaviors of readers seeking book reviews and opinions on social networks. The study draws on social network theory to find the causes of students’ behavior and how these affect their selection of information. Finally, it presents strategies for peer reading promotion in university libraries.
  • Utilizing Technology to Support and Extend Access to Students and Job Seekers during the Pandemic

    Berra, Daniel (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    The ongoing pandemic has necessitated a re-imagining of library services. The needs of our community changed and we set out to find ways to provide assistance to those who could benefit the most including students and the unemployed. The Pflugerville Public Library offered virtual learning support and job search assistance by providing electronic resources, virtual services and expanding access to technology. New resources include a platform offering virtual tutoring for students, virtual services like job search coaching, and scholarships for an online high school program for adults. Expanding access includes a partnership with the local school district to better connect students with our resources and providing expanded Wi-Fi availability and other tools like laptops. The combination of utilizing technology to address the current needs and expanding access to this technology has allowed us to better serve the community. Many of these changes will last beyond the pandemic.
  • Solving SEO Issues in DSpace-based Digital Repositories

    Formanek, Matus (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    This paper discusses the importance of search engine optimization (SEO) for digital repositories. We first describe the importance of SEO in the academic environment. Online systems, such as institutional digital repositories, are established and used to disseminate scientific information. Next, we present a case study of our own institution’s DSpace repository, performing several SEO tests and identifying the potential SEO issues through a group of three independent audit tools. In this case study, we attempt to resolve most of the SEO problems that appeared within our research and propose solutions to them. After making the necessary adjustments, we were able to improve the quality of SEO variables by more than 59% compared to the non-optimized state (a fresh installation of DSpace). Finally, we apply the same software audit tools to a sample of global institutional repositories also based on DSpace. In the discussion, we compare the SEO sample results with the average score of the semi-optimized DSpace repository (from the case study) and make conclusions.
  • User Testing with Microinteractions

    Gonzales, Sara; Carson, Matthew B.; Viger, Guillaume; O'Keefe, Lisa; Allen, Norrina B.; Ferrie, Joseph P.; Holmes, Kristi (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    Enabling and supporting discoverability of research outputs and datasets are key functions of university and academic health center institutional repositories. Yet adoption rates among potential repository users are hampered by a number of factors, prominent among which are difficulties with basic usability. In their efforts to implement a local instance of InvenioRDM, a turnkey next generation repository, team members at Northwestern University’s Galter Health Sciences Library & Learning Center supplemented agile development principles and methods and a user experience design-centered approach with observations of users’ microinteractions (interactions with each part of the software’s interface that requires human intervention). Microinteractions were observed through user testing sessions conducted in Fall 2019. The result has been a more user-informed development effort incorporating the experiences and viewpoints of a multidisciplinary team of researchers spanning multiple departments of a highly ranked research university.
  • User Experience Testing in the Open Textbook Adaptation Workflow

    Thomas, Camille; Vardeman, Kimberly; Wu, Jingjing (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    As library publishers and open education programs grow, it is imperative that we integrate practices in our workflows that prioritize and include end users. Although there is information available on best practices for user testing and accessibility compliance, more can be done to give insight into the library publishing context. This study examines the user and accessibility testing workflow during the modification of an existing open textbook using Pressbooks at Texas Tech University.
  • Web Content Strategy in Practice within Academic Libraries

    McDonald, Courtney; Burkhardt, Heidi (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    Web content strategy is a relatively new area of practice in industry, in higher education, and, correspondingly, within academic and research libraries. The authors conducted a web-based survey of academic and research library professionals in order to identify present trends in this area of professional practice by academic librarians and to establish an understanding of the degree of institutional engagement in web content strategy within academic and research libraries. This article presents the findings of that survey. Based on analysis of the results, we propose a web content strategy maturity model specific to academic libraries.
  • Reviewers Wanted

    Varnum, Kenneth J. (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-12)
    Together with one of the other journals published by ALA’s Core division, Information Technology and Libraries(ITAL) and Library Leadership and Management (LL&M) invite applications for peer reviewers. Serving as a reviewer is a great opportunity for individuals from all types of libraries and with a wide variety of experience to contribute to scholarship within our chosen profession.
  • Personalization of Search Results Representation of a Digital Library

    Paskali, Ljubomir; Ivanovic, Lidija; Kapitsaki, Georgia; Ivanovic, Dragan; Dimic Surla, Bojana; Surla, Dusan (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    The process of discovering appropriate resources in digital libraries within universities is important, as it can have a big effect on whether retrieved works are useful to the requester. The improvement of the user experience with the digital library of the University of Novi Sad dissertations (PHD UNS) through the personalization of search results representation is the aim of the research presented in this paper. There are three groups of PHD UNS digital library users: users from the academic community, users outside the academic community, and librarians who are in charge of entering dissertation data. Different types of textual and visual representations were analyzed, and representations which needed to be implemented for the groups of users of PHD UNS digital library were selected. After implementing these representations and putting them into operation in April 2017, the user interface was extended with functionality that allows users to select their desired style for representing search results using an additional module for storing message logs. The stored messages represent an explicit change in the results representation by individual users. Using these message logs and ELK technology stack, we analyzed user behavior patterns depending on the type of query, type of device, and search mode. The analysis has shown that the majority of users of the PHD UNS system prefer using the textual style of representation rather than the visual. Some users have changed the style of results representation several times and it is assumed that different types of information require a different representation style. Also, it has been established that the most frequent change to the visual results representation occurs after users perform a query which shows all the dissertations from a certain time period and which is taken from the advanced search mode; however, there is no correlation between this change and the client’s device used.
  • Development of a Gold-standard Pashto Dataset and a Segmentation App

    Han, Yan; Rychlik, Marek (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    The article aims to introduce a gold-standard Pashto dataset and a segmentation app. The Pashto dataset consists of 300 line images and corresponding Pashto text from three selected books. A line image is simply an image consisting of one text line from a scanned page. To our knowledge, this is one of the first open access datasets which directly maps line images to their corresponding text in the Pashto language. We also introduce the development of a segmentation app using textbox expanding algorithms, a different approach to OCR segmentation. The authors discuss the steps to build a Pashto dataset and develop our unique approach to segmentation. The article starts with the nature of the Pashto alphabet and its unique diacritics which require special considerations for segmentation. Needs for datasets and a few available Pashto datasets are reviewed. Criteria of selection of data sources are discussed and three books were selected by our language specialist from the Afghan Digital Repository. The authors review previous segmentation methods and introduce a new approach to segmentation for Pashto content. The segmentation app and results are discussed to show readers how to adjust variables for different books. Our unique segmentation approach uses an expanding textbox method which performs very well given the nature of the Pashto scripts. The app can also be used for Persian and other languages using the Arabic writing system. The dataset can be used for OCR training, OCR testing, and machine learning applications related to content in Pashto.
  • The Fourth Industrial Revolution

    Lund, Brady (Core: Leadership, Infrastructure, Futures, a division of the American Library Association, 2021-03-11)
    Does the Fourth Industrial Revolution pose an existential threat to librarianship? No, it does not. Not any more than any other technological innovation (information systems, personal computers, the Internet, e-readers, Google, Google Scholar) did. However, what is very likely is that the technologies that emerge from this era will slowly (but surely) lead to profound changes in how libraries operate. Those libraries that fail to understand or embrace these technologies may, in fact, be left behind. So, we must, as always, stay abreast of trends in emerging technologies and what the literature (i.e., articles in this journal) propose as ideas for adopting (and adapting) them to better serve our patrons. With this column, my aim is to briefly discuss what the fourth industrial revolution is and its relevance within our profession.
  • Alexa, Are You Listening?

    Sweeney, Miriam; Davis, Emma (Library Information Technology Association, 2021-01-04)
    Smart voice assistants have expanded from personal use in the home to applications in public services and educational spaces. The library and information science (LIS) trade literature suggests that libraries are part of this trend, however there are few empirical studies that explore how libraries are implementing smart voice assistants in their services, and how these libraries are mitigating the potential patron data privacy issues posed by these technologies. This study fills this gap by reporting on the results of a national survey that documents how libraries are integrating voice assistant technologies (e.g., Amazon Echo, Google Home) into their services, programming, and checkout programs. The survey also surfaces some of the key privacy concerns of library workers in regard to implementing voice assistants in library services. We find that although voice assistant use might not be mainstreamed in library services in high numbers (yet), libraries are clearly experimenting with (and having internal conversations with their staff about) using these technologies. The responses to our survey indicate that library workers have many savvy privacy concerns about the use of voice assistants in library services that are critical to address in advance of library institutions riding the wave of emerging technology adoption. This research has important implications for developing library practices, policies, and education opportunities that place patron privacy as a central part of digital literacy in an information landscape characterized by ubiquitous smart surveillant technologies.
  • Cultivating Digitization Competencies

    O'Hara, Gayle; Lapworth, Emily; Lampert, Cory (Library Information Technology Association, 2020-12-21)
    This article is a case study of how six digitization competencies were developed and disseminated via grant-funded digitization projects at the University of Nevada, Las Vegas Libraries Special Collections and Archives. The six competencies are project planning, grant writing, project management, metadata, digital capture, and digital asset management. The authors will introduce each competency, discuss why it is important, and describe how it was developed during the course of the grant project, as well as how it was taught in a workshop environment. The differences in competency development for three different stakeholder groups will be examined: early career grant staff gaining on-the-job experience; experienced digital collections librarians experimenting and innovating; and a statewide audience of cultural heritage professionals attending grant-sponsored workshops.
  • Navigation Design and Library Terminology

    Vargas Ochoa, Isabel (Library Information Technology Association, 2020-12-21)
    The University Library at California State University, Stanislaus is not only undergoing a library building renovation, but a website redesign as well. The library conducted a user-centered usability study to collect data in order to best lead the library website “renovation.” A prototype was created to assess an audience-based navigation design, homepage content framework, and heading terminology. The usability study consisted of 38 student participants. It was determined that a topic-based navigation design will be implemented instead of an audience-based navigation, a search-all search box will be integrated, and the headings and menu links will be modified to avoid ambiguous library terminology. Further research on different navigation and content designs, and usability design approaches, will be explored for future studies.
  • Letter from the Editor

    Varnum, Ken (Library Information Technology Association, 2020-12-21)
    A not-so-fond look back, an optimistic look ahead.
  • Leadership, Infrastructure, Futures

    Cronin, Christopher (Library Information Technology Association, 2020-12-21)
    A message from the Core President.
  • Automated Fake News Detection in the Age of Digital Libraries

    Mertoğlu, Uğur; Genç, Burkay (Library Information Technology Association, 2020-12-21)
    The transformation of printed media into digital environment and the extensive use of social media have changed the concept of media literacy and people’s habit of consuming news. While this faster, easier, and comparatively cheaper opportunity offers convenience in terms of people's access to information, it comes with a certain significant problem: Fake News. Due to the free production and consumption of large amounts of data, fact-checking systems powered by human efforts are not enough to question the credibility of the information provided, or to prevent its rapid dissemination like a virus. Libraries, known as sources of trusted information for ages, are facing with the problem because of this difficulty. Considering that libraries are undergoing digitisation processes all over the world and providing digital media to their users, it is very likely that unchecked digital content will be served by world’s libraries. The solution is to develop automated mechanisms that can check the credibility of digital content served in libraries without manual validation. For this purpose, we developed an automated fake news detection system based on the Turkish digital news content. Our approach can be modified for any other language if there is labelled training material. The developed model can be integrated into libraries’ digital systems to label served news content as potentially fake whenever necessary, preventing uncontrolled falsehood dissemination via libraries.
  • Journey with Veterans

    Hall, Jessica (Library Information Technology Association, 2020-12-21)
    The Fresno County Public Library in Fresno, California partnered with the Community Living Center at the VA Medical Center and the Veterans Home of California – Fresno to bring a virtual reality program to residents. The program utilized Google Expeditions to provide a fun, educational virtual reality experience for veterans. This column will discuss how the program was developed, the implementation of the program, the software and hardware used, and the outcomes.
  • Public Libraries Respond to the COVID-19 Pandemic, Creating a New Service Model

    Goddard, Jon (Library Information Technology Association, 2020-12-21)
    During the COVID-19 pandemic, public libraries have demonstrated, in many ways, their value to their communities. They have enabled their patrons to not only resume their lives, but to help them learn and grow. Additionally, electronic resources offered to patrons through their library card have allowed people to be educated and entertained. The credit must go to the librarians, who initially fueled, and have maintained this level of service by re-writing the rules—creating a new service model.
  • Tending to an Overgrown Garden

    Hyams, Rebecca (Library Information Technology Association, 2020-12-21)
    In 2019, the Borough of Manhattan Community College’s library undertook a massive cleanup and reconfiguration of the content and guides contained in their LibGuides v2 system, which had been allowed to grow out of control over several years as no one was in charge of its maintenance. This article follows the process from identifying issues, getting departmental buy-in, and doing all of the necessary cleanup work for links and guides. The aim of the project was to make their guides easier for students to use and understand and for librarians to maintain. At the same time, work was done to improve the look and feel of their guides and implement the built-in A-Z database list, both of which are also discussed.

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