This Journal facilitates the individual and collaborative efforts of hundreds of international researchers who are working to develop innovative and sustainable higher education around the world. The Journal concentrates on the development of degree programmes and the challenges of their recognition, relevance and quality; as well as on teaching, learning and assessment strategies based on a student-centred approach.


The Globethics library contains articles of Tuning Journal for Higher Education as of vol. 1(2013) to current.

Recent Submissions

  • Service quality as the source of competitive advantage in higher education: The difference between students´ expectations and perceptions

    Skýpalová, Renata; Chládková, Helena; Nwachukwu, Chijioke Esogwa; Vu, Hieu Minh (University of Deusto, 2024-05-31)
    The aim of this paper is to measure and compare the quality of services provided by higher education institutions in the Czech Republic and Vietnam. It is not the sheer volume of services offered, but their quality, which matters as a strategic tool enhancing the competitiveness in the tertiary education market. Feedback from student-clients is valuable to school management in their efforts to improve the services supplied. Samples of hundreds of students from the Czech Republic and Vietnam were involved in the research applying the SERVQUAL method. The five-dimensional questionnaire was administered, and the obtained data were analysed using descriptive statistics and t-test. The results show that Czech respondents are less satisfied with the service quality than their Vietnamese counterparts. In both countries, the quality perception in all dimensions was lower than expectations, the largest gaps being found in the Assurance dimension. Czech students placed the greatest emphasis on the Empathy factor, while their Vietnamese colleagues preferred the Tangibles dimension. To improve the quality of services, higher education institutions in the Czech Republic are advised to facilitate fast and unambiguous information transfer, ensuring comfort, security, and a supportive learning environment for students, with helpful staff willing to address their concerns. Received: 3 January 2023Accepted: 28 November 2023
  • Editorial

    Gobbi, Mary (University of Deusto, 2024-05-23)
  • Entrepreneurial intention development: The contribution of specialized entrepreneurship academic programs

    Llorente-Portillo, Carolina; Dobson, John Alver; Fraser, Niyan Kwame Omari; Gómez-Urquijo, Laura (University of Deusto, 2024-05-31)
    Entrepreneurship Education (EE) programming is being developed at tertiary-level academic institutions, to develop the next generation of entrepreneurs. We collected data from undergraduate students from the Western region of Tecnológico de Monterrey in Mexico (N=25). The aim was to measure entrepreneurial intention by exposing the sample to a new educational structure that engages students in entrepreneurial activities. The Entrepreneurship program is highly specialized with a maximum of 25 students. This allows for students to receive individualized Monterrey is number 4 in The Princeton Review’s Top Undergraduate Schools for Entrepreneurship Ranking 2023. The school uses process-based approaches to EE. Guided by the Theory of Planned Behavior (TPB), we assessed changes in the students’ attitudes toward entrepreneurship, perceived behavioral control, and intentions to become an entrepreneur. Using a seven-point Likert scale, the data was collected using anonymous online links at two points during the semester: the beginning of the semester (T1) and the end of the 1st Period (T2). The data was analyzed with SPSS software and the Friedman Calculator. Our research findings indicate a high score at T1. There was a slight change at T2, but the change was not statistically significant. Consequently, we introduce and review other approaches to Entrepreneurship Education that might be more effective. Noteworthy is that the sample is immersed in an entrepreneurial university context, both within and outside the academic setting, which fosters a strong motivation among students to contribute societal value through entrepreneurial endeavors. Received: 17 December 2022Accepted: 8 April 2024
  • Global education: The need for innovative approach towards engaging intellectually brilliant students

    Ampofo, Isaac Atta Senior; Ampofo, Isaac Atta Junior (University of Deusto, 2024-05-31)
    Education is recognized as a universal vehicle for the transmission of values’ and ideas’ for the development of the complete individual in connection to society’s changing reality. High-quality education can help individuals develop their minds and help society transform economically, socially, and politically. The quality of education provided to such individuals brings out intellectually brilliant students who need to be engaged in a way that will help them utilize their intellectual abilities. What then are the needs of intellectually brilliant students in today’s education? To probe further, the study explores the innovative approach to achieve the intellectually brilliant students’ needs. A qualitative approach was adopted for the study. Ten intellectually brilliant students were studied as case studies. Semi-structured 45-minute focus groups/interviews were conducted with the selected students, resulting in a total of 10 interviewees. Intellectually brilliant students need worldwide technological collaboration to grow their intellectual abilities to meet the needs of the world in terms of human resources, food security, job creation, infrastructure development, and social stability. Field teachers need tolerance, effort, and time to assess their own sentiments toward intellectually brilliant students and come up with teaching goals with them. Intellectually brilliant students need worldwide technological collaboration to grow their intellectual abilities to meet the needs of the world in terms of human resources, food security, job creation, infrastructure development, and social stability. Received: 21 September 2022Accepted: 20 April 2024
  • Shifting perceptions and channelling commitment in higher education communities: How to grow a Quality Culture outside the lab

    Greere, Anca; Riley, Catherine (University of Deusto, 2024-05-31)
    Drawing on the data collected via a European funded project with eleven higher education partners, the article proposes a five-stage working model which can be adopted in and adapted to different institutional contexts so as to shift perceptions, strengthen engagement and channel commitment with a view to developing the desired quality culture. The project explored ways in which quality in higher education was viewed and practised by three main stakeholder groups: students, academics and quality managers, referred to as three ‘quality circles’. It adopted a reflective approach to issues of quality based on grassroots discussion and cooperation between key, but in some cases disengaged, stakeholders in the quality process. The project designed, tried and tested a series of activities which demonstrated lasting impact. The analysis of the project data revealed a patterning, which, if organised sequentially, carries the potential to crystalise into an action model which may be replicated by individual higher education institutions in support of advancing towards the quality culture they might be striving for. This article highlights the building blocks of the model and explains practices which can underpin their successful implementation. Received: 3 August 2023Accepted: 9 April 2024
  • Introduction

    Gobbi, Mary (University of Deusto, 2024-05-23)
    This Edition of the Journal comprises nine papers, of which six are concerned with strategic issues and /or the role and education of the academic teaching staff. The papers continue to reflect a varied range of participant countries both in terms of the authors, but perhaps more importantly the study sites (Europe, Czech Republic, Ghana, Kosovo, Malaysia, Mexico, Pakistan, Turkey, Ukraine, and Vietnam). Universities from both the state and private sector are represented, either through individual case studies or via large multi-site studies in subject areas, departments, or institutions. What we see in this edition is the extent to which transitions towards competence-based education, pace of technology adoption, staff preparedness, and student experience and perceptions impact upon students and teachers. This edition also provides some rich accounts of small-scale qualitative studies, included for their detailed outline of their respective methodologies. So, while the findings may not be generalisable with small samples, the methods used can be replicated to enable other institutions or similar contexts to engage in local based studies. We also need to recognise that not all degree programmes have large student populations, so finding strategies to evaluate and generate ideas for improvement is critical. Some papers have offered detailed reviews of the current evidence in the field related to the topic of interest. In contrast, larger studies demonstrate what can be achieved when transnational studies are examined for the underlying processes that can cross boundaries and provide exemplar models of good practice.
  • Competence-based teacher education programmes: Transitioning towards a paradigm shift or preserving the traditional?

    Kacaniku, Fjolla (University of Deusto, 2024-05-31)
    Adapting teacher education programs to societal changes is a current issue, especially when viewed through the European frameworks driving transformative reforms. The paper reports how European frameworks and other initiatives in higher education and teacher education aim to support the transformation of teacher education programmes. Multiple European-level interventions have engendered shifts in the conceptual understanding and orientation of initial teacher education programmes across numerous contexts within Europe. The purpose of this paper was to examine the shift of teacher education programmes into competence-based in Kosovo, the youngest country in Europe, in the context of European frameworks as an impetus for transition. This qualitative research is a part of a broader study that involves analysing study programmes, conducting interviews with teacher educators and management staff, and holding focus groups with student-teachers. The goal is to explore the path of contextualizing European-inspired programme reforms in more detail. The findings show that Kosovo is shifting to a competence-based approach to align with EU integration, incorporating European principles for programme improvement. However, the study reveals a notable focus on maintaining programmes’ tradition. This leads to tensions and contradictions regarding programme tradition, EU integration goals, and actual implementation. The results provide valuable insights into the significance of educational context and the tacit knowledge of teacher educators and other stakeholders during programme reforms within the context of European initiatives. Received: 29 April 2023Accepted: 13 January 2024
  • The model of integration of higher education of Ukraine into the European Educational Area

    Melnyk, Oksana; Dashkovska, Olena; Pogrebnyak, Vitalii (University of Deusto, 2024-05-31)
    The integration of Ukrainian higher education into the European educational area is a key condition for its reform and development. It provides for the activation of cooperation between Ukraine and the European Union in the field of higher education, harmonization of higher education systems, deepening of cooperation between higher education institutions of different countries, increasing the quality and importance of higher education in social processes, expanding the autonomy of universities and participation in academic mobility programs. The model of the European integration of higher education in Ukraine was developed. It can be used by other countries, taking into account the national features of their educational systems. The completeness of the adopted decisions and implemented measures regarding the modernization of the structure of higher education and the National Framework of Qualifications, the introduction of modern standards and educational programs, the principles and mechanisms of their development and implementation, compliance with European norms of organisation of educational process were studied and evaluated. The process of development the National Agency for Higher Education Quality Assurance as the key element of the quality system was analyzed. It has been established that all measures are carried out according to European practices and are consistent with the goals set by the Strategy for the Development of Higher Education in Ukraine in 2022-2032. These are significant steps towards improving the quality of Ukrainian higher education. It was determined that certain components of European integration are still in the process of implementation. It was emphasized that significant efforts will be required to rebuild Ukraine as a whole, to restore and develop higher education, in particular, in the postwar period in connection with the losses incurred because of the aggression of the Russian Federation. Received: 14 February 2023Accepted: 20 April 2024
  • Predictive role of psychological capital and perceived organizational support on innovative work behavior among higher education teachers of Pakistan

    Wahid, Maria; Ayub, Nadia (University of Deusto, 2024-05-31)
    The current study aimed to determine the predictive role of Psychological Capital (PsyCap) and Perceived Organizational Support (POS) on Innovative Work Behavior (IWB) among higher education teachers of Pakistan. A sample of 200 higher education teachers was recruited from various private and public sector institutes across Pakistan. The analysis revealed significant relationship between psychological capital and innovative work behavior (r= .700); and; perceived organizational support and innovative work behavior (r= .305). Also, psychological capital and perceived organizational support were found to be strong predictors of innovative work behavior (R= .700). In conclusion, when teachers possess psychological capital as their personal resource and perceived organizational support as social resource at workplace; they are more likely to demonstrate innovation into their work behavior. Received: 10 March 2023Accepted: 28 November 2023
  • Editors’ Acknowledgments

    Gobbi, Mary (University of Deusto, 2024-05-23)
  • Factors influencing international students’ perceived value and satisfaction at private universities in Malaysia

    Chong, Pui Yee; Kam, Andrew Jia Yi; Tham, Siew Yean (University of Deusto, 2024-05-31)
    It is critical to investigate the major factors that influence the perceived value and satisfaction of international students in Malaysia, as the country has seen a decrease in international students since 2017 and strives to become an international education hub. This research aims to: (1) ascertain the level of satisfaction experienced by international students attending private universities (PrUs) in the Klang Valley; (2) identify factors and present a model that measures their influence on the perceived value and satisfaction of international students; and (3) propose policy recommendations to key stakeholders. An empirical study was conducted using a quantitative research methodology via physical survey using structured questionnaires. A total of 502 surveys from international students were collected from twelve private universities in the Klang Valley. The partial least squares structural equation modelling technique was employed to assess the measurement and structural model in validating the study model. Based on the empirical findings, the external environment, image, academic and non-academic constructs positively influence perceived value, which affects satisfaction. Results also confirm that the post-behavioural intentions of satisfied international students are word-of-mouth recommendations and loyalty. The results provided new perspectives on attracting and retaining international students to study in Malaysia. Theoretical, policy and practical implications are discussed. Received: 31 October 2023Accepted: 6 February 2024
  • Faculty development to design effective online courses: Responding to requirements

    Kırkıç, Kamil; Korkmaz, Zehra Sedef; DOĞAN, Selçuk; Nalbantoğlu, Ümran Yazıcılar; Cengiz, Sina Güzin (University of Deusto, 2024-05-31)
    Since the pandemic, the importance of faculty development has been taken much more attention and has gone from being an ‘expectation’ to a ‘requirement’. Therefore, universities have started to step toward faculty development, which is also necessary. A wide variety of professional learning activities has been used for faculty development purposes in universities, but the research examining its effectiveness is limited. Our goal is to investigate the experiences of faculty from diverse backgrounds regarding technology-based, high-quality professional development programs in terms of their effectiveness. The faculty working at a foundation university participated in high-quality professional development programmes implemented in this study. The data were collected through focus group interviews. Using a qualitative methodology, we have found that faculty improved their knowledge and skills in designing and teaching online courses, with some faculty even reporting active use of what they have learned in their class and finding it valuable and effective. Program features such as feedback, facilitation, and best examples are helpful for having faculty grow pedagogically. The faculty has demonstrated that they can participate in learning activities that are meaningful to them in their daily lives. For the professional development programmes designed for the faculty to be effective in future studies, it is recommended that the programmes should be designed in a meaningful way for the faculty. Received: 3 November 2022Accepted: 5 February 2024
  • Editing the Journal during transition

    Donà dalle Rose, Luigi F.; Serbati, Anna (University of Deusto, 2023-11-30)
    Both authors express their gratefulness to the whole Tuning Academy and to the many colleagues who cooperated to their editorial experience. Moreover, revisiting that period, they present some new remarks and reflection on that “incredible 5-years journey”. Anna’s contribution focusses on three big added values, that – according to her editorial experience – TJHE offered (and offers) to the higher education community worldwide. Indeed, TJHE offers – in the first place – a platform of individual and collective reflection on the themes emerging in the international scenario; in the second place, it offers an inclusive international approach, the variety of countries represented by authors being very large; finally, it offers a reference database, since it collects a variety of scholarly experience, from more structured projects and reforms to local teaching innovation and scholarship of teaching and learning. In Lupo’s contribution, the focus is “a meditation on competences”, those which are the heart of the Tuning community. The contribution starts from a description of the different competences and roles, which occur in a well-structured editorial process (whose achievement was the aim of those 5 years). Such an example – in its particular context – shows the complementarity and the circularity of competences, qualities which are present even in more general contexts of human life. Moreover, this example leads to a deeper understanding of the splendour and magnificence, that the competences may generate.
  • Analysis of Engineering students’ errors and misunderstandings of integration methods during the COVID-19

    Moradi, Fateme; Rahimi, Zahra; Nekouee, Zohreh (University of Deusto, 2023-11-30)
    The prevalence of the COVID-19 pandemic and its consequences, such as the closure of educational centers and the requirement to use virtual education, have all challenged students’ learning. Students’ mathematical misunderstandings can be regarded as one such challenge. While such problems may also occur in face-to-face training, where teachers and educators are involved, it seems that this problem is more serious in virtual education. The purpose of the present study was to investigate students’ misunderstandings in regard to integration methods. More specifically, the statistical population of this study consisted of engineering students from Islamic Azad University. The sample members included 40 students from the faculty of engineering who had been taught Mathematics1 by virtual education in the first semester of the academic year 2021-2022. To conduct this research, students were taught different methods of integration in cyberspace for six consecutive weeks. During these six stages, tests were conducted online to assess students. The results showed that most of the students’ errors were conceptual and computational in nature; they were rooted in no suitable understanding of the basic concepts of mathematics and the lack of good education in high school. Received: 3 May 2022Accepted: 15 April 2023
  • The early years

    Ryan, Paul D. (University of Deusto, 2023-11-30)
    Setting up an international academic journal is no easy task. This article reviews the planning stages and the publication of the first issues of the Tuning Journal for Higher Education. The need for such a journal and its role in supporting the objectives of the Tuning Academy are outlined.
  • The use of the video format as a teaching guide in university studies

    Navarro-Ardoy, Luis; Castro-Higueras, Antonio; Monedero-Morales, Carmen del Rocío (University of Deusto, 2023-11-30)
    This article presents a pilot experiment on subjects from three Social Sciences degrees at two public Andalusian universities. The aim is to analyze the teaching guides and their presentation to students as a means of communicating with them, primarily through the video format instead of the conventional written format. To this end, attractive, clear and relatable video teaching guides have been developed to present to students, aware of the success of short videos dominating digital social networks, especially among younger age groups. A knowledge test was given to 99 students on the subject contents, as well as a satisfaction test; the following information was processed through the SPSS program. The main conclusion is that students have a high degree of satisfaction and a better knowledge of the new video guide format than the conventional written model. Received: 21 July 2022Accepted: 20 June 2023
  • Tuning in Higher Education: Ten years on

    González Ferreras, Julia María; Wagenaar, Robert (University of Deusto, 2023-11-30)
    When the first issue of the Tuning Journal for Higher Education was published in November 2013, the Tuning initiative had become of global significance, running projects in all continents. These all focussed on curriculum reform backed up by an internationally defined approach based on the paradigm of outcome based, that is, student-centred and active learning, in addition to agreed reference points. Around the same time, the Tuning aims and objectives were extended. This reset followed societal and technical developments. More emphasis was put on social inclusions, the involvement of students, identifying relevant topics, and to the development of practical tools. Also, more attention has been given to staff development responding to the notion that the modernisation of the higher education sector as well as the reform of degree programmes proved to be rather slow and a bit disappointing. To boost the process, Tuning – very recently - developed general Qualifications Reference Frameworks for all learning cycles as well as a Guideline to use these for Quality Assurance. For five disciplinary fields it also developed transnational diagnostic tests as a means to identify shortcomings in degree programmes, pushing for change. As a result, Tuning has reinvented itself to stay highly relevant for the years to come.
  • Introduction

    Gobbi, Mary (University of Deusto, 2023-11-30)
    This Edition of the Journal comprise eleven papers, of which six are related to the COVID- 19 pandemic. The papers are balanced between those mainly concerned with media or online pedagogies (four), staff development and experiences (three) and strategic university wide policy or institutional change (four). The papers continue to reflect a varied range of participant countries both in terms of the authors, but perhaps more importantly the study sites, (Colombia, Italy, Indonesia, Iran, Lebanon, South Africa, Spain, and Turkey). Universities from both the state and private sector are represented, either through individual case studies or via multi-site studies in subject areas, departments, or institutions. What is fascinating, and perhaps unsurprising, is that common themes emerge from different countries. From the papers in this edition, several issues emerge. First, we can conclude that with distance learning there was/is a particular challenge of dealing with cheating and plagiarism- and exhibited during the pandemic. Second, responses, or readiness to change, with respect to new initiatives and pedagogies can vary by discipline within the same institution, between institutions and within a country. Third, it was noted that when change is made, either planned or in an emergency, the extent of the impact is related to the prior experience and expertise of both teachers and students and the available infrastructure with respect to the new situation. Several papers raised concerns about the pedagogical competences of the teaching staff and how, when this is limited in relation to a required change in pedagogy, stress and workload problems are encountered by both teachers and students. Furthermore, the learning experience is hindered and, where technology changes are involved, students can become isolated and demotivated. Accessibility and equality e.g. (gender, age, income, access to resources) issues were also raised, most evident during the pandemic and emergency remote teaching. The conclusion is perhaps that universities need to plan more carefully for emergency situations taking account of their demographic and socio-economic community – whether teachers, students or other stakeholders.
  • Shifting the scientific paradigm for the transformation of higher education: Experience at State Islamic University (UIN) in Indonesia

    Muthohar, Ahmad; Ghofur, Abdul; Jamil, M. Mukhsin; Sulthon , Muhammad (University of Deusto, 2023-11-30)
    Every university has many ways to make changes, and institutional transformation is one of the strategic choices to achieve excellence. However, the transformation of higher education is still dynamically defined and open. The practice also has many models and differences. This article examines the scientific paradigm shift to rethink the practice of transformation for higher education. Identifying new scientific paradigms, shifting processes, models used, practical steps, factors, and challenges is the primary concern of research work. This research was conducted qualitatively with a narrative approach. Multi-site studies at several State Islamic Universities (UIN) in Indonesia were reviewed to obtain findings about the different models applied. The results show that the transformation of higher education is simultaneously carried out by changing the institutional status and renewing the scientific paradigm. Science integration is used as a new scientific paradigm even though, in practice, each university has a different model. This new paradigm has wideranging impacts, such as eliminating scientific dichotomies that have long been practiced, expanding multidisciplinary scientific structures, and adding authority to develop faculties and study programs. Another impact is the existence of new awareness and enthusiasm for several changes in the aspects of it. Many challenges need to be anticipated to obtain better quality, such as the need for curriculum reformulation, changes in organizational behavior, a new image, and many other programs. We recommend this finding as an example of good practice in improving the quality and institutional system of higher education. To understand the wider impact of this transformation process, such as competency and graduate outcomes, changes in organizational behavior, the direction of research and community service programs, and their social impact in the future, more research on sustainability is needed. Received: 19 June 2022Accepted: 25 September 2023
  • Immediate and long-term impact of the COVID-19 pandemic on South African higher education

    Oyerinde, Olutayo Oyeyemi; Dienga, Ada Mukanya (University of Deusto, 2023-11-30)
    The COVID-19 pandemic has impacted the higher education sector significantly. It forced the stakeholders to do new things and brought many innovations to educational activities. As the pandemic hit the shores of many countries, among other things and sectors, education activities were disrupted. Many, not well-advanced universities in terms of technology and learning management systems (LMS) embarked on a forced recess, using the period to put online education platforms in place. The advanced universities immediately migrated contact teaching and learning to online platforms. This paper aimed to investigate the immediate effects that the pandemic has on South Africa’s higher education systems in terms of how both lecturers and students were made to use new technologies/tools, how the tools enhanced teaching and learning, how assessments transformed due to the pandemic, and if some of the interventions employed during the pandemic will find usefulness when the pandemic has finally retreated. In this study, universities that are offering engineering degrees in South Africa are used as a case study, and data were obtained from both engineering students and engineering lecturers at these universities through qualitative (survey with open-ended questions) together with quantitative (surveys with closed-ended questions) research methods. The study shows that higher education activities cannot go back to the way they were before the pandemic. The study brings to light that some old techniques will be combined with some innovations employed during the pandemic to ensure effectiveness and greater throughputs in the higher education systems going forward. Received: 2 December 2021Accepted: 1 August 2023

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