Applying Total Quality to a Statistics and Research Design Course: A Case in Points,
Contributor(s)AIR FORCE ACADEMY COLORADO SPRINGS CO
KeywordsHumanities and History
Statistics and Probability
ANALYSIS OF VARIANCE
TEST AND EVALUATION
Total quality management
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AbstractThe application of Total Quality (TQ) to classroom learning was illustrated using a statistics and research design course taught at the USAF Academy. Two guidelines, in particular, were used to help develop the structure of the course in the Fall 1991 semester: drive out fear and empower the customer. Specific techniques for implementing these guidelines were presented and discussed. Student satisfaction and performance data were collected to assess the effectiveness of this approach. While the results were mixed, the potential for improving classroom learning clearly warrants continued investigation. All students majoring in Behavioral Sciences and Leadership at the USAF Academy are required to enroll in a two semester sequence of courses in statistics and experimental design. The initial course, Behavioral Science 331, is taught in the fall semester and focuses on the fundamental principles of descriptive and inferential statistics from the one-sample t-test to One-Way Analysis of Variance. Behavioral Sciences 332, taught during the following spring semester, deals with general issues of scientific research as well as advanced statistical procedures such as multiple regression and analysis of covariance. Together, these courses provide a solid academic foundation in research methodology and problem solving.
This article is from 'Proceedings of the Symposium on Psychology in the Department of the Defense (13th) Held in Colorado on 15-17 April 1992', AD-A253 006, p16-20.