Keywords
QUALITY OF SERVICEPERFORMANCE MEASUREMENTS
TOTAL REVENUE
AFFORDABILITY OF WATER
REVENUE REQUIREMENTS
SERVICE PROVIDER
TOTAL REVENUES
WASTEWATER SYSTEMS
MUNICIPAL AUTHORITIES
WATER ASSOCIATION
PROVINCIAL WATER
PERFORMANCE INDICATORS
TARIFF REVENUE
CROSS-SUBSIDIES
LITERS PER CAPITA PER DAY
SMALLER TOWNS
COLLECTION SYSTEMS
USERS OF WATER
WASTEWATER TREATMENT
SANITATION SECTOR
PROVINCIAL GOVERNMENTS
OPERATING COSTS
URBAN HOUSEHOLDS
WATER SYSTEM
SERVICE QUALITY
COST RECOVERY
TECHNICAL EFFICIENCY
WATER SUPPLIES
MAINTENANCE COSTS
PERFORMANCE DATA
WASTEWATER TREATMENT PLANT
INFILTRATION
TOWN
OPERATIONAL EFFICIENCY
ACCESS TO INFORMATION
SEWERAGE SERVICE
SANITATION POLICIES
WASTEWATER SERVICES
COLLECTION SYSTEM
AVAILABLE WATER
FLOW PROBLEMS
INVESTMENT DECISIONS
AFFORDABLE WATER
SANITATION PROGRAM
WATER TARIFF
WATER SECTOR
WATER OPERATORS
PIPED WATER
USERS
WASTEWATER ASSOCIATION
INTERNATIONAL BENCHMARKING
PRIVATE OPERATORS
CIVIL SOCIETY
WASTEWATER SERVICE
SERVICE DELIVERY
CONNECTIONS
WATER COVERAGE
WATER LAW
SANITATION
BENCHMARKING EXERCISES
UTILITY MANAGEMENT
MUNICIPALITIES
NATIONAL WATER
LARGER UTILITIES
CUBIC METER OF WATER
SANITATION SERVICES
HOURS OF WATER
ENVIRONMENTAL STANDARDS
REGULATORY ACTIVITIES
URBANIZATION
WASTE SERVICES
CUBIC METER
URBAN WATER
WASTEWATER COLLECTION
SEWERAGE SERVICES
LARGE UTILITIES
WATER SECTOR ISSUES
CONNECTION COST
URBAN AREAS
WATER SUPPLY SERVICES
LEGAL STATUS
SANITATION SERVICE PROVIDERS
TOWNS
SEWERAGE
REGULATORY DATA
CASH FLOW
MAINTENANCE COST
WATER UTILITIES
WASTEWATER SECTOR
REGULATORS
TARIFF SETTING
POTABLE WATER
FINANCIAL VIABILITY
SAFE WATER
WATER SALES
LARGE UTILITY
WATER SERVICE
TOTAL COSTS
SANITATION PERFORMANCE
WATER MARKET
INFRASTRUCTURE MAINTENANCE
UTILITY STAFF
WATER ASSOCIATIONS
SANITATION UTILITIES
URBAN WATER SUPPLIES
SANITATION SERVICE
WATER PRODUCTION
CONNECTION
URBAN WATER SUPPLY
DOMESTIC USERS
MUNICIPAL SERVICES
WATER CONSUMPTION
WASTEWATER SERVICE PROVIDERS
COST OF WATER
CUBIC METERS
INDEPENDENT REGULATORS
WASTEWATER
URBAN POPULATIONS
INVESTMENT PLANNING
PUBLIC COMPANIES
UTILITY REVENUES
HOUSEHOLDS
WASTEWATER UTILITIES
WATER UTILITY
SAFE WATER SUPPLY
OPERATIONAL PERFORMANCE
URBAN UTILITIES
WATER SUPPLY
WATER INDUSTRY
TREND ANALYSIS
CLIMATE CHANGE
MUNICIPAL DEVELOPMENT
CAPITAL INVESTMENT
MONITORING PROGRAM
WASTEWATER UTILITY
Full record
Show full item recordOnline Access
http://hdl.handle.net/10986/2545Abstract
The International Benchmarking Network for Water and Sanitation Utilities (IBNET) blue book creates a baseline and, at the same time, offers a global vision of the state of the sector in developing countries. By tracking progress in and quantifying and assessing the water supply and sanitation sectors, IBNET helps meet the goal of providing safe, sustainable, and affordable water and sanitation for all. This report serves three purposes. First, it aims to raise awareness of how IBNET can help utilities identify ways to improve urban water and wastewater services. Second, it provides an introduction to benchmarking and to IBNET's objectives, scope, focus, and some recent achievements. Third, it elaborates the methodology and data behind IBNET and presents an overview of IBNET results and country data. By providing comparative information on utilities' costs and performance, IBNET and this study can be used by a wide range of stakeholders, including: 1) utilities: to identify areas of improvement and set realistic targets; 2) governments: to monitor and adjust sector policies and programs; 3) regulators: to ensure that adequate incentives are provided for improved utility performance and that consumers obtain value services; 4) consumers and civil society: to express valid concerns; 5) international agencies and advisers: to perform an evaluation of utilities for lending purposes; and 6) private investors: to identify opportunities and viable markets for investments.Date
2011Identifier
oai:openknowledge.worldbank.org:10986/2545978-0-8213-8582-1
http://hdl.handle.net/10986/2545
Copyright/License
CC BY 3.0 UnportedCollections
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