A profile of corporate social responsibility for mining companies present in the Santurban Moorland, Santander, Colombia

Abstract

This work is an attempt to develop a corporate social responsibility (CSR) profile based on the practices and processes used by the mining companies present in the Santurban moorland, in the department of Santander. To achieve this, a census was applied based on 82 variables in 6 planes related to corporate social responsibility and the stakeholders. Information was collected between June of 2013 and May of 2014 using a census that was applied only to those mining companies with current registrations in the Bucaramanga Chamber of Commerce and with more than 10 employees each. The results enabled the evaluation of sectorial strengths as well as those elements that need to be improved in order to achieve an optimal level of CSR. The weaknesses found in the gold companies include: lack of clear and transparent hiring practices; lack of programs for employees who are mothers with small children; and lack of sufficient tools for identifying the needs of the closest community to the sites. They do practice diverse social investment strategies but do not track the impact of applying these in the region. It was also found that they have no clear processes for identifying, selecting, contracting and evaluating their suppliers. The greatest weakness found was with respect to the Client given that they have no client service department. The strengths found amongst the Mining Companies in the Santurban Moorland include that most of them do have a CSR policy or strategy and demonstrate a positive attitude towards implementing this kind of program. In addition, they have gender equity and anti-discrimination policies and agreements that go beyond they law.