Consumer cynicism : From resistance to anti‐consumption in a disenchanted world?
Contributor(s)
Recherches en Économie Gestion AgroRessources Durabilité Santé- EA 6292 ( REGARDS ) ; Université de Reims Champagne-Ardenne ( URCA ) -SFR Condorcet ; Université de Reims Champagne-Ardenne ( URCA ) -Université de Picardie Jules Verne ( UPJV ) -Centre National de la Recherche Scientifique ( CNRS ) -Université de Reims Champagne-Ardenne ( URCA ) -Université de Picardie Jules Verne ( UPJV ) -Centre National de la Recherche Scientifique ( CNRS )Institut de Recherche en Gestion ( IRG ) ; Université Paris-Est Créteil Val-de-Marne - Paris 12 ( UPEC UP12 ) -Université Paris-Est Marne-la-Vallée ( UPEM )
Keywords
ConsumerismMoral responsibility
Business ethics
Post‐modernism
Trust
[ SHS ] Humanities and Social Sciences
[ SHS.GESTION ] Humanities and Social Sciences/Business administration
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https://hal.univ-reims.fr/hal-02048706Abstract
International audiencePurpose– The purpose of this paper is to offer a new perspective on resistance and anti‐consumption literature by relating it to consumer cynicism.Design/methodology/approach– The paper proceeds to a conceptual deconstruction of consumer cynicism by comparing the contemporary meaning of the term with the original signification of cynicism, contrasting the psychological approach with the philosophical one. This perspective sheds light on disparate forms of consumer cynicism found in previous research.Findings– Four different figures of consumption related to cynicism were distinguished in this paper. Defensive cynicism and offensive cynicism are psychological tools used to neutralize persuasion attempts or divert marketing techniques. Subversive cynicism and ethical cynicism, which are reminiscences of cynicism in Ancient Greece, challenge the consumerist ideology and even propose an alternative ethics.Originality/value– Prior research on consumer cynicism has focused on the defensive psychological dimension of the concept, limiting it to a coping device for deceived consumers. Three other facets have been explored in this paper and provide a broader framework that can account for the disparate manifestations observed in the resistance and anti‐consumption literature. This new conceptualization of consumer cynicism could also explain why consumers' disappointment with private consumption does not always lead to public involvement.
Date
2011-11-15Type
info:eu-repo/semantics/articleIdentifier
oai:HAL:hal-02048706v1hal-02048706
https://hal.univ-reims.fr/hal-02048706