competency;professional literacy;human resource development;indicator construction
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[[abstract]]This study was to construct the professional literacy indicators of HRD practitioners in Taiwan. The goals were as follows: 1.To discuss the contents of professional literacy of HRD practitioners.2.To construct the framework of professional literacy indicators of HRD practitioners.The methodology was Delphi technique. The Delphi technique group was composed of 9 practitioners and 6 scholars, and implemented three round Delphi questionnaires. The response rates were 100%. The collected data were analyzed by content analysis, descriptive statistics, Kolmogorov-Smirnov one sample test, sign test, Mann-Whitney U two-independent-samples test.The conclusions were summarized as follows:1.The framework of indicators developed include 7 dimensions, 17 sub-dimensions and 73 indicators.2.Dimensions include “professional belief”, “professional identity”, “professional development”, “competency of business administration”, “competency of HRD specialty”, “interpersonal ability” and “mental ability”.3.Sub-dimensions include “ethics”, “service spirit and attitude”, “professional consciousness”, “professional affection”, “professional commitment”, “idea of development”, “approach of development”, “knowledge of business and organization”, “skill of management and administration”, “analysis of HRD strategy”, “promotion of corporate learning”, “program planning, design and implementation”, “evaluation competency”, “ability of employee service”, “communication ability”, “ability of abstract thinking” and “research ability”.4.Indicators include 73 items. In the end, according to the conclusions of this study, several suggestions were provided to HRD practitioners, the business community, the training organization of HRD practitioners and the future research.