Developing the expertise of the social instructor in the comprehensive service centre.
AbstractThe study aim was to map and identify the expertise of the social instructor in communal service housing settings by linking educational competences to practical implementations. The study was implemented qualitatively using surveys, individual and group interviews. Participants comprised of (n=6) individuals from this professional group with experience for these specific settings. Study indicated that educational competences provided deep understanding and reasoning in various areas pertaining to various factors influencing wellbeing of elderly clients and the expertise of the social instructor is practicalized in practical work implementations. Educational competences were significant to the study as it uncovered possibilities for utilizing the expertise of the social instructor in these environments as part of elderly service provision processes. The expertise of the social instructor is extensively visible in methods of implementing work activities. Expertise reflected in the aspects of gerontological social work, multiprofessional collaboration, utilization of network of social service systems and service providers. Expertise was also evident in ethical reflections in client encounter and interactions particularly in clients with dementia and other memory related cognitive disorders. In this area, expertise is practically highlighted in client treatments, identification of social wellbeing influencers and processes implemented to support comprehensive wellbeing by emphasizing on social functional capacity as part of gerontological social work and also supporting other aspects of wellbeing by utilizing the expertise of the multiprofessional collaborations and networking with external service providers. The need for development was apparent in the realization that expertise should be highlighted in dementia work, multiprofessional teamwork collaborations, job responsibilities and the social rehabilitation process also paying attention to preparation procedures. Continuously changing and developing service process requires competence development particularly in knowledge of service systems and in interaction and encounter techniques. Competence development can be favorable through systematic networking and benchmarking processes. Multi competences can be further utilized in service processes in these settings in a manner that strengthens professional expertise for the benefit of developing comprehensive wellbeing and service quality.