Experience is a Good Teacher: Integrating Service and Learning in Information Systems Education

Abstract

Over the last decade, the incorporation of service-learning into higher education has grown at an astounding rate. Despite the increase, service-learning remains an under-researched and underexplored pedagogical innovation in information systems education. This study investigates the impacts of service-learning on student learning and development outcomes in a juniorlevel systems design course. The results confirmed that service-learning had a positive impact on student learning and development along three dimensions: academic learning, interpersonal development, and personal development. The study concludes with implications for research and practice.