Innovative Application & Enrollment Processes for More Informed Students: Reflections on the Benefits of this Innovative Process through the Analytical Lens of Behavioural Science

Abstract

This paper examines the practical experience and research background of one private training provider with over 10 years’ experience reskilling and upskilling mid-career workers with academic qualifications for employment in a growing technical and highly regulated pharmaceutical manufacturing industry. This paper offers insights into how to maximise the efficiency and effectiveness of the admissions, enrollment, induction and orientation process for adult learners looking to commence studies on university accredited continuous professional development (CPD) courses. This process is based on and analysed through the lens of Behavioural Science, while also building upon the work of Dirksen, Colvin Clark, Stolovitch, and Keeps. The data set has been gathered during 2020 and 2021, from 425 adult learner applicants, coming from a variety of educational and employment backgrounds, with 5 to 25 years of work experience.