Why All the Hype about ChatGPT? Academics’ Views of a Chat-based Conversational Learning Strategy at an Open Distance e-Learning Institution

Abstract

The launch of ChatGPT has been revolutionary. This AI chatbot can produce conversations which are indistinguishable from that of humans. This exploratory qualitative study is foregrounded in a constructivist-interpretative perspective. The principal objective of this paper is to explore the views of academics on ChatGPT as an AI-based learning strategy at an open distance e-learning (ODeL) institution of higher education. Thirteen academics, who were enrolled as study participants, posted their views of ChatGPT as an AI-based learning strategy on a Teams chat at an institution of higher learning. The results support a few research studies on ChatGPT. The academics recognized the benefits and risks of using ChatGPT for teaching and learning. Further investigations are recommended to explore similar studies in higher education spaces and specifications.