We Built it, Why Didn't they Come? Library Resource Awareness in the Distance Education Community
AbstractDistance education is becoming ubiquitous within higher education -- more online courses, more students taking them and more faculty teaching them. In response, many libraries have expanded their online holdings to make access and discovery more convenient for both local and distance users, and have created services for distance learners and teachers. Unfortunately, distance students and faculty may be unaware of these services and resources: if you build it, they might not come. This session will describe the results of a wide-scale survey sent to all distance students and faculty and the multi-faceted approach taken by librarians at Kansas State University Libraries to bridge the gap between what has been built for the distance learning population and what that population uses.