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AbstractThere exist a number of reports that offer examples of good practice in setting up and providing mathematical support in Higher Education. In many cases a standard model of drop-in or surgery classes supplemented by online learning resources is adopted. This paper examines the problems associated with such a model following a critical review of the provision of Maths Support at Cardiff University. Key features of the support such as the effectiveness of drop-in support, the flooding of the service by groups of students, and the provision of a statistical consultancy are discussed. Commentary is also provided on the attempts made to manage these problem areas and investigations into possible alternative approaches.
TypeConference or Workshop Item
Wilson, Robert <http://orca.cf.ac.uk/view/cardiffauthors/A0714487.html> and Gillard, Jonathan William <http://orca.cf.ac.uk/view/cardiffauthors/A063692K.html> 2008. Some problems associated with running a Maths Support Service. Presented at: CETL-MSOR Conference 2008, Lancaster University, Lancaster, UK, 8-9 September 2008. Published in: Green, D. ed. CETL-MSOR Conference 2008 Conference Proceedings. Birmingham: The Maths, Stats & OR Network, pp. 94-99.