Exploring benchmarks and standards for assuring quality online teaching and learning in higher education

Abstract

With the current level of interest in, and exploration of, quality and standards as they apply to teaching and learning in higher education, it is important to know and understand benchmarks that can be applied in the quality assurance process. This paper explores the development of benchmarks and a benchmarking process undertaken at Edith Cowan University for teaching and learning in general. The paper explores those elements that are relevant to online learning and explores quality indicators and benchmarks that arise from these.