Contributor(s)The Pennsylvania State University CiteSeerX Archives
satisfaction Fred Davis was the accepting Senior Editor. This article was submitted on 6/24/2011 and
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AbstractThis study incorporates perceived system quality into the original expectation-confirmation based information system continuance model in order to investigate the role of perceived system quality in users ’ motivation to continue e-learning system use. Our proposed model was tested among university educators (n = 175) who use the popular open-source e-learning system, Moodle. The results reveal that perceived usefulness, confirmation of initial expectations, and perceived system quality significantly affected educators ’ satisfaction. In addition, perceived usefulness and satisfaction significantly affected continuance intention. Unexpectedly, no direct association between perceived system quality and continuance intention was found. The determinants of continuance intention explain around 64 % of its total variance. The paper finishes with conclusions and implications for future research and practice.