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Improving service delivery:the good governance processPaper presented at the 21st Annual South African Transport Conference 15 - 18 July 2002 "Towards building capacity and accelerating delivery", CSIR International Convention Centre, Pretoria, South Africa.
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Improving service delivery:the good governance processThis paper was transferred from the original CD ROM created for this conference. The material on the CD ROM was published using Adobe Acrobat technology. The original CD ROM was produced by Document Transformation Technologies Postal Address: PO Box 560 Irene 0062 South Africa. Tel.: +27 12 667 2074 Fax: +27 12 667 2766 E-mail: doctech@doctech.co.za URL: http://www.doctech.co.za
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The road to empowerment of the minibus-taxi industry is full of pitfalls : our experience and observations over many yearsThis paper was transferred from the original CD ROM created for this conference. The material on the CD ROM was published using Adobe Acrobat technology. The original CD ROM was produced by Document Transformation Technologies Postal Address: PO Box 560 Irene 0062 South Africa. Tel.: +27 12 667 2074 Fax: +27 12 667 2766 E-mail: doctech@doctech.co.za URL: http://www.doctech.co.za