Keywords
CUSTOMER SATISFACTIONGOVERNMENT INFORMATION
INFORMATION PRODUCTS
IMPLEMENTATION PROCESS
LEADERSHIP
EFFECTIVE GOVERNMENT
DATA COLLECTION
ACTION FRAMEWORK
MANAGEMENT SYSTEM
GOVERNMENT ACCOUNTABILITY
ACCOUNTABILITY
E DEVELOPMENT
DATA ANALYSIS
POLICE
GOVERNMENT POLICIES
DISCUSSION FORUMS
INTEGRITY
ATTRIBUTION
PERFORMANCE INDICATOR
DONATIONS
PUBLIC CONFIDENCE
INFORMATION TECHNOLOGY
NEW INFORMATION TECHNOLOGIES
TELEPHONE
CUSTOMER SERVICE
RECOGNITION
FRAUD
INITIATIVE
CITIZEN INVOLVEMENT
PERFORMANCE MEASURES
E PRACTICES
SOCIAL SECURITY
AGING
HOMELAND SECURITY
BEST PRACTICES
NETWORKS
ACTION PLANS
PUBLIC AGENCIES
PROGRAMS
GOVERNMENT EFFICIENCY
CAPACITY BUILDING
HUMAN SERVICES
PROCUREMENT
DATA SOURCES
PROBLEM SOLVING
IMPLEMENTATION PLAN
INFORMATION DISSEMINATION
DETAILED INFORMATION
PROTOCOLS
SERVICE QUALITY
TARGETS
SERVICE DELIVERY
ONE-STOP SHOP
LEARNING
DECISION-MAKING
CIVIL SOCIETY
INNOVATION
PUBLIC FUNDS
PRIVATE SECTOR
PUBLIC POLICY
WEB SITE
COLLECTION OF DATA
INSTITUTIONAL CHANGE
TRANSPARENCY
CONFIDENCE
INFORMATION TECHNOLOGIES
DECISION MAKERS
TRIALS
PUBLIC ADMINISTRATION
NEW TECHNOLOGIES
GOVERNMENT AGENCIES
INFORMATION SHARING
WEB
USER
TECHNOLOGY INVESTMENTS
ATTENTION
INTERNAL GOVERNMENT
INVENTORY
LOCAL GOVERNMENT
HABITS
TECHNICAL EXPERTISE
ACCOUNTING
PUBLIC INFORMATION
POLICY DEVELOPMENT
CAPABILITIES
LEGISLATIVE BRANCH
ACHIEVEMENT
PUBLIC ACCESS
PRIVATE SECTOR PARTNERS
FEDERAL GOVERNMENT
HUMAN CAPITAL
CREATIVITY
FINANCIAL SUPPORT
INSTITUTIONAL FRAMEWORK
COLLABORATION
ABUSE
FINANCIAL MANAGEMENT
INVESTIGATIONS
VIDEO
LAWS
CITIES
PUBLIC SECTOR
RESULT
EARLY CHILDHOOD
CIVIL SERVANTS
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http://hdl.handle.net/10986/26684Abstract
This report is divided into five parts.
 Following this introduction, Section two provides an
 overview of the institutions and most important features in
 the landscape of monitoring and evaluation (M&E) at the
 federal level in the United States. Section three detailed
 the actual systems for performance M&E that is now in
 place in the Executive Branch and coordinated (or led) by
 the office of management and budget, including a look at
 their evolution and expected future trends. The focus is on
 the executive system, because it directly supports
 management and budgeting decisions, and because it provides
 a key basis for evaluation and research conducted by other
 agencies (such as the U.S. Government Accountability Office,
 or GAO and Congressional Budget Office, or CBO). Section
 four discusses the strengths and particular challenges faced
 by these systems, and section five concludes the report with
 lessons that may be useful to other countries.Date
2011-10Type
Working PaperIdentifier
oai:openknowledge.worldbank.org:10986/26684978-1-60244-198-9
http://hdl.handle.net/10986/26684
Copyright/License
CC BY 3.0 IGOCollections
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