Middle East and North Africa Local Service Delivery Initiative : Promoting Social Accountability and Demand for Good Governance
Keywords
SCHOOL MANAGEMENTCIVIL SOCIETY
COMMUNITY SCORECARD
EFFECTIVE LEARNING
FOCUS GROUP
COMMUNITY DRIVEN DEVELOPMENT
RETENTION RATES
WORKERS
CITIZEN PARTICIPATION
LEARNING ACTIVITIES
PRE-SCHOOL EDUCATION
SCHOOL IMPROVEMENT
PRIMARY HEALTH CARE
CONSENSUS
MOBILIZATION
LEARNING OUTCOMES
ACADEMIC PERFORMANCE
COLLECTIVE ACTION
QUALITY ASSURANCE
INTERVENTIONS
CAPACITY BUILDING
WEAK ACCOUNTABILITY
TRAINING OF TRAINERS
ANTI-CORRUPTION
SCHOOL LEVEL
CORRUPTION
CLASS ACTIVITIES
PRIMARY SCHOOLS
QUALITY OF TEACHING
ACCOUNTABILITY RELATIONSHIPS
SOCIAL ACCOUNTABILITY
STAKEHOLDERS
CUSTOMER SATISFACTION SURVEY
PRIMARY SCHOOL
SCHOOL STAFF
ACCOUNTABILITY RELATIONSHIP
ACCESS TO QUALITY EDUCATION
LEARNING
CITIZENS
FACILITATORS
ACADEMIC LEARNING
CONSULTATIONS
GOOD GOVERNANCE
TRANSPARENCY
SCHOOLS
PARTICIPATORY MONITORING
EDUCATION SECTOR
LOCAL COMMUNITIES
ACCOUNTABILITY
HUMAN DEVELOPMENT
PUBLIC SERVICE DELIVERY
AWARENESS RAISING
TARGET SCHOOLS
INNOVATIVE APPROACHES
GOVERNANCE REFORMS
OUTREACH
STUDENT PERFORMANCE
COMMUNITY SCORECARDS
COMMUNITY OWNERSHIP
TEACHING METHODS
SCHOOL PERFORMANCE
MINISTRY OF EDUCATION
CITIZEN
READING
STAKEHOLDER
FOCUS GROUP DISCUSSIONS
COMMUNITY PARTICIPATION
CLASS WORK
ENROLLMENT
COMMUNITY MEMBERS
TEACHERS
SCHOOL LIBRARIES
RADIO
SERVICE DELIVERY
SERVICE PROVIDERS
Full record
Show full item recordOnline Access
http://hdl.handle.net/10986/9454Abstract
Good governance is an underlying condition for the formulation of effective and efficient public policies, programs, and services. It implies a social contract and adherence to rules and laws that enable improved interaction between government and constituents on transparency, accountability, and participation. Good governance is equitable and inclusive, responsive and consensus-oriented. Governance reforms rank high on the development agenda of many Middle East and North Africa (MENA) countries, particularly in regard to public service delivery. Social accountability approaches aim to improve the performance of public services, user satisfaction, and value for money. This note highlights lessons learned thus far from the four Local Service Delivery Initiative (LDSI) pilot programs.Date
2012-08-13Identifier
oai:openknowledge.worldbank.org:10986/9454http://hdl.handle.net/10986/9454
Copyright/License
CC BY 3.0 UnportedRelated items
Showing items related by title, author, creator and subject.
-
Mass Media and Public Services : The Effects of Radio Access on Public Education in BeninKhemani, Stuti; Keefer, Philip (2011-02-01)Does radio access improve public service provision? And if so, does it do so by increasing government accountability to citizens, or by persuading households to take advantage of publicly-provided services? Prior research has argued that citizens with greater access to mass media receive greater benefits from targeted government welfare programs, but has not addressed these questions for public services such as in education and health. Using unique data from Benin, this paper finds that literacy rates among school children are higher in villages exposed to signals from a larger number of community radio stations. The effect is identified based on a "natural experiment" in the northern communes of Benin where within-commune variation in village access to radio stations is exogenous to observed and unobserved village characteristics. In contrast to prior research, the authors find that this media effect does not operate through government accountability: government inputs into village schools and household knowledge of government education policies are no different in villages with greater access to community radio. Instead, households with greater access are more likely to make financial investments in the education of their children.
-
Distance Education and Community Learning Networks linked by a Library of CultureSantiago, Joseph A (DigitalCommons@URI, 2011-02-14)Humans are relational beings with their modeled behavior as practical examples of cultural routines that they hear, see, read, and assemble on their own from communal pieces of information to answer the needs of their everyday lives (Bandura, & Jeffrey, 1973). Yet few researchers have looked at the differing synthesis of culture and generally assume that others share similar ideas/values that lead to particular events and worldviews (Lillard, p.5 1998). Informational and cultural contact zones can be created to support CLNs, universities, and individuals in a variety of roles to encourage their interactions so they might design, and challenge the fundamentals of these programs and seek to better cooperation amongst the public itself (Tremmel, 2000). By increasing communication and collaboration of educational systems throughout the community will begin to raise the standard of living for all people (Bohn, & Schmidt, 2008). This will begin to draw people out from the digital divide and increase the access of technology and information available to all people with the community. Utilizing CLNs to support and further education will allow an interconnected web of assessments, standards, and cooperative efforts that has the potential of increasing democracy by empowering people from their communities.
-
Governance, Management, and Accountability in Secondary Education in Sub-Saharan AfricaWorld Bank (Washington, DC : World Bank, 2012-05-24)The purpose of this study, educations for all has led to a significant increase in the number of students completing primary education in Sub-Saharan Africa (SSA). It has also created tremendous demand for secondary education. This paper discusses the processes that support upward and downward accountability in the secondary education system and processes designed to ensure internal accountability and accountability for learning outcomes. This report focuses on school-level management as the place where governance structures and management processes converge. It examines the role of various governance structures for secondary schools and their impact on the management of teachers and of general academic and financial management. Finally this publication summarizes the discussions in terms of the key issues and suggestions for improvements within educational governance, management, and accountability.