Doyal, Lesley2019-09-252019-09-252012-01-112002-11http://hdl.handle.net/20.500.12424/182614"Some of the most important work on developing gender sensitive care has been done by NGOs working on reproductive health issues in developing countries. This was reflected at Forum 5, the 2001 annual meeting of the Global Forum for Health Research, in a workshop discussion of an action research project undertaken by ARROW, a Malaysia-based NGO. The study was carried out in six countries in Asia and was designed to explore the gender dimensions of access and quality of care among both governmental and non-governmental providers. Findings revealed certain commonalities in the ways in which women were constrained by their domestic circumstances and also in the obstacles they faced in accessing care. However the study also demonstrated important differences between countries and communities, highlighting the need for service-providers and researchers to be sensitive to the social and cultural specificity of gender issues in different settings. As part of the study, an in-depth analysis was undertaken of women attending a public hospital in the Philippines. A number of indicators were used to explore the women’s access problems and experiences of quality of care itself. These included waiting time, cost of travel and distance, spousal consent issues, regulatory barriers, satisfaction with services and with quality of interpersonal relationships. The study also explored the levels of knowledge and understanding of health care workers about gender issues and their implications. It revealed that many faced serious obstacles including a heavy workload and inadequate facilities, which militated against the provision of appropriate and effective care. Discussion in the workshop centred on how to operationalize the concept of gender sensitivity in the planning, delivery and evaluation of care. A number of methodological issues were discussed including the need for appropriate indicators and outcome measures, the importance of including the voices of all stakeholders in evaluative research and the problems of challenges faced in using the findings from small-scale qualitative studies to identify and disseminate good practice."(pg 2)engWith permission of the license/copyright holderhealth ethicssexdevelopmentGender ethicshealth researchPolitical ethicsDevelopment ethicsBioethicsSocial ethicsSexual orientation/genderMedical ethicsHealth ethicsCommunity ethicsLifestyle ethicsConference proceedings